Voice Response Walkthrough:

Before you begin, read this first.

For Inquiries
Specific account information (enter account type)
Account Balances
Savings and checking account balances
Loan balances
Certificate balances
All account balances
Escape this option
Cleared checks, deposits, withdrawal information
(enter account type)
Cleared check information
Deposit information
Withdrawal information
Inquire if specific check cleared
Escape from this option
Interest of dividend information (enter account type)
Dividens paid this year
Date/amount of last dividend
Interest/Dividends paid last year
Escape from this option
Loan Information (enter account type)
Payment, next due, past due
Loan payoff
Escape from this option
Payroll Information
Loan Application Status
Tax Information
Total Interest/dividends and witholding this year
Total Interest/dividends and witholding this year
Escape from this option
Transfer Funds
Transfer to another account
Transfer to a different member's account
Transfer to a joint member's account
Transfer from one joint member account to another
Escape from this option
Issue Checks
Request a check for yourself
Request a check for a payee
Escape from this option
Other Services
Change your password
Estimate a loan payment
Request a copy of:
Statements
Cancelled Checks
Loan Application Form
Escape from this option
Re-enter Member Number
Information on Joint Accounts
(Enter joint member number and account type)
Specific account information
Cleared check information
Deposit information
Withdrawal information
Specific check information
Escape from this option
End your call

Citizens' Account Types

S1 - Regular Shares
S8 - Checking
S18 - Checking PLUS
S28 - Platinum Checking

This is a partial list of the most common types.