Citizens Federal Credit Union is committed to the principle of equal access for learners with disabilities in compliance with the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act. We want to ensure our members have full access to the products and services we provide.
We are available to be contacted in a variety of methods regarding any accessibility issues.
- Our toll free number: 800-248-2328
- Facebook Messenger
- Secure Messaging via Online Banking
- E-mail contact form on our website
Our branches are designed to meet all federal, state, and local standards for accessibility. Visitors who have difficulty navigating our branches may request assistance from any of our branch employees.
Our ATMs offer tactile input controls, a touch screen, braille instructions, and a headset port with verbal instructions.
Our website offers color contrast for users with vision impairments, and the ability to toggle the font size.
We are always working to improve the experience and provide greater accessibility.
If you have any suggestions for improvement, please use our contact page for a list of ways to provide feedback.