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If you received a letter from the account firm Bolinger, Segars, Gilber & Moss L.L.P asking you to verify your account balance, please be assured that it is a legitimate request. Citizens FCU hires the accounting firm Bolinger, Segars, Gilbert & Moss to conduct an annual audit of our financial statements. If you are not comfortable verifying your account balance, simply disregard the letter. If you have any other questions, please call us at 800-248-2328.