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Introducing MemberPass!


How Does It Work?

When interacting with Citizens FCU, a Member Service Rep will send a MemberPass verification request to your mobile phone number on file. (Make sure we have your current phone number on file!)

You'll receive the MemberPass verification request in a text message sent to your phone.

MemberPass Text

Then, it's one simple tap to verify yourself on your smartphone and your identity is confirmed.

Member Pass Site

After you tap Yes, you'll receive a confirmation message.

Member Pass Site


How Do I Enroll?

First, make sure we have your current phone number attached to your account. 
Give us a call at 432-267-6373, option 1 and ask to enroll.
An enrollment text message will be sent to your phone.
Tap the link and you're enrolled!