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Citizens Blog

Are You Using Text Alerts?

Text alerts offer members real-time notifications, enhancing financial awareness and security. These alerts keep members informed of account activity, such as deposits, withdrawals, or low balances, allowing them to manage their finances more effectively. Additionally, instant alerts can help detect and prevent fraudulent transactions, providing peace of mind. With text alerts, members can stay connected to their accounts anywhere, making it easier to track spending, avoid overdrafts, and maintain control over their financial health. And it's free!

Be sure you're enrolled in Text Banking first! If you need help, contact us at 432-267-6373 option 1 and we'll be glad to help you out.

 

Get Started: Online Banking

On the left menu, click eAlerts & Text Notifications.
eAlerts in Online Banking

Click Create New eAlert.
Create New eAlert

 

Get Started: Mobile App

On the bottom right corner, tap More, then tap eAlerts, then Create New eAlert.
Mobile App Alerts

 

Set Up a Notification for ACH Items on Your Checking Account

Click ACH Transactions, then Continue.
ACH Transactions

First, select your Checking Account (this is usually the 100 account).

In Step 2, click both boxes to Alert me when an ACH deposit occurs and Alert me when an ACH withdrawal occurs

In Step 3, choose Secure Message Center Only.

Finally, click the box for Send a message to my mobile device(s).

Now click Add Alert


ACH eAlert Settings

 

Now you'll get a text message every time an ACH deposit or withdrawal hits your Checking account!

Mess around with other settings to tailor the notification or additional notifications on what information you'd like to notified about.

If you have any questions, we'd love to help you out! Give us a call at 432-267-6373, then option 1.

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