The U.S. Department of the Treasury will stop sending paper checks for most federal benefit payments, including Social Security and VA benefits, after September 30, 2025. This change stems from a March 2025 executive order aimed at reducing fraud, mail theft, and delays by transitioning to electronic payments.
Affected Benefits: This applies to Social Security (including SSI and SSDI), VA benefits, and other federal payments disbursed by the Treasury including tax refunds.
Exceptions: Limited cases may still allow paper checks, such as extreme hardships or situations where electronic payment is not feasible (e.g., certain international recipients or emergencies), but these are minimal and require specific approval.
How to Switch
If you already receive federal payments through Direct Deposit, you don't need to do anything! If you still rely on paper checks, now’s the time to set up Direct Deposit—and we’re here to help. At Citizens, setting up direct deposit is simple and secure. Whether it's your Social Security benefits, tax refund, or other federal payments, we’ll walk you through how to receive them faster and securely.
Need help or have questions? Call us at 432-267-6373 or visit a branch. Our dedicated team is here to guide you through the process and help you avoid potential interruptions in your payments.
What If You Don't Switch?
Payments could be disrupted starting October 2025 if you haven't transitioned. The agencies recommend acting soon to avoid delays.